We deliver inside Germany and to the neighbouring countries of Austria, France, the Netherlands, Belgium, Greece, Italy, Luxembourg, Norway, Poland, Sweden, Spain, the Czech Republic and the United Kingdom.

Shipping costs (including statutory VAT)

Deliveries inside Germany:

You can choose between the following modes of shipment:

1. Deutsche Post (shipment) – delivery period: 3 to 5 working days £ 1.95
2. DHL – delivery period: 1 to 2 working days £ 4.95
3. Collection by prior arrangement £ 0.00

Shipping is free for orders totalling £ 65.00 or more.

Deliveries outside Germany:

You can choose between the following modes of shipment:

1. Deutsche Post – delivery period: 5 to 7 working days £ 3.95
2. DHL – delivery period: 3 to 5 working days £ 9.95

Shipping to countries outside Germany is free for orders totalling £ 65.00 or more.

Delivery Periods

If no other deadline is specified in the description of the item, deliveries inside Germany will be carried out via "Deutsche Post" within 3 - 5 days, and for deliveries outside Germany delivery will take place within 5 - 7 days following confirmation of the order (if advance payment has been arranged, following the time of your payment authorisation). If shipping is via DHL, delivery inside Germany will be carried out within 1 - 2 days, and delivery outside Germany delivery will take place within 3 - 5 days following confirmation of the order (if advance payment has been arranged, following the time of your payment authorisation).
Please note that no deliveries will be made on Sundays and national holidays.
If you have ordered items with different delivery periods, we will send the goods in one shipment provided we have not made any other agreements with you. In such cases, the delivery period will be in accordance with the delivery period of the item in your order that has the longest delivery period.

In the case of collection by the customer, we will inform you on the provision of the goods and on your collection options. In such a case, there will be no charge for shipping.

Terms and Conditions of Payment

For deliveries inside Germany, you have the following payment options:

- Cash payment on pickup
- Payment in advance by bank transfer
- Payment via PayPal
- Instant banking

For deliveries outside Germany, you have the following payment options:

- Cash payment on pickup
- Payment in advance by bank transfer
- Payment via PayPal
- Instant banking

If you have any questions, you’ll find our contact details in the legal notice.

The shipment will be sent via Deutsche Post by our logisticians in Berlin.

Satisfaction Guarantee

Have you decided not to use a product that you have ordered from lederfarbekaufen.de after all? Simply send the product back to us and we’ll refund the invoice amount to you by bank transfer.
Please send the return consignment to:

Total Supplies
c/o Frieson GmbH
Möckernstrasse 64
10965 Berlin
Germany

Please write your name and your address clearly on the return consignment.

Do you have any questions or pointers? Would you like advice on using our products? Then please send us an e-mail! Our mailbox info@lederfarbekaufen.de is available for you around the clock.